"Uncomfortable Sharing Elevator": Cleaning Staff Posts Apology After Resident Complaint

[Anchor] Lastly, is there a complaint from an apartment complex that is causing a stir online?

[Reporter] Yes, a handwritten apology from an apartment cleaning team leader was recently shared on an online community.

At an apartment complex in Songdo, Incheon, a resident filed a complaint stating that they felt uncomfortable sharing the elevator with cleaning staff. In response, the cleaning team leader personally wrote a letter of apology.

In the letter, the team leader apologized, stating, "We will ensure that our staff does not ride the elevator with residents." The leader also asked for understanding, noting that "cleaning staff work in the dirtiest and most difficult areas" and that "they work so hard that their undergarments become soaked with sweat."

Once the story became known, netizens voiced their criticism, saying, "They should be receiving words of gratitude, yet they were forced to write an apology," and "If it's that uncomfortable, use the stairs yourself."

It seems like a moment to reflect on the fact that the clean environment we take for granted is the result of someone else's sweat and hard work.

(Source: Online Community)

※ Please note: This article was translated by AI and may contain errors.