▲ Delivery robot (File Photo)
"Infringement on pedestrian rights, traffic congestion caused by malfunctions, and threats to jobs..." A heated debate is underway regarding autonomous delivery robots used for groceries, fast food, and other delivery services.
The BBC reported on June 17 (local time) that controversy is growing as various questions are being raised about delivery robots currently in use in cities across major countries, including the United States, the United Kingdom, and South Korea.
Operators of delivery robots argue that these machines, designed to identify and avoid objects in their path, provide useful services safely.
Operators also highlight that delivery robots help reduce traffic volume and lower carbon emissions.
Danny Pash, head of European operations at Starship Technologies, a delivery robot supplier, stated, "For many people, sharing the sidewalk with robots is a new experience," adding, "Friendly and polite delivery robots have become integrated into the daily lives of many communities."
However, some citizens and labor groups are calling for regulations on the use of delivery robots, citing concerns such as the infringement of pedestrian rights and threats to employment.
John Roberts, a resident of Chicago, U.S., said, "At first, I was impressed because the delivery robots seemed great and futuristic."
"But my perspective changed after I had to move out of the way for a delivery robot while walking with my family," he added.
He questioned why humans should have to step aside on sidewalks intended for people to walk on.
He claimed there have been media reports of citizens being injured in collisions with delivery robots, as well as news of robots malfunctioning at crosswalks and obstructing emergency vehicles.
Roberts is leading a petition campaign calling for a halt to the use of delivery robots across Chicago until safety tests are conducted and clear regulations are established.
So far, 4,400 people have signed the petition.
The controversy over delivery robots is also extending to the job market.
The Independent Workers Union of Great Britain (IWGB), which represents delivery workers, has raised concerns that delivery robots could lead to job losses.
Alex Marshall, president of the IWGB, pointed out, "We are concerned about the impact delivery robots will have on jobs," adding, "People will be forced to fight for their livelihoods against these useless robots."
Due to these concerns, several regions are regulating the use of delivery robots.
San Francisco, U.S., has restricted the operation of delivery robots to areas with low congestion, while Chicago has banned their operation in two small towns.
Toronto, Canada, has prohibited the use of delivery robots on sidewalks since 2021.
Despite this controversy, experts predict that the use of delivery robots will expand significantly.
In a report released last summer, research firm Transforma Insights estimated that approximately 2.1 million delivery robots would be in operation worldwide by 2034.
※ Please note: This article was translated by AI and may contain errors.